It is unfortunate that you have to come to this form to lodge a complaint.
Firstly, we wish to apologise for any inconvenience that you may have experienced.This email will be sent directly to the management of Vn Rent A Car. Rest assured that all complaint(s) will be investigated & you will get a reply from the management.
As much as we wish to reply you promptly, some investigation may take longer than expected. Your patience will be appreciated.
We thank you for taking the time to provide us a chance to serve you better.